Yelp. Love it or hate it, it's here to stay.
As of Q1 2018, Yelp had 74 million monthly unique visitors on desktop computers alone. Despite its growing popularity, lots of small business owners report issues with the review and rating service (also known as, the Yelp filter).
Yelp lets consumers (Yelpers) be the jury. Yelp trusts consumers to leave authentic reviews about their experiences. And with the importance of online reviews, nothing is more frustrating than when Yelp filters a perfectly legitimate review into the dreaded "not recommended" section.
In this video, let’s explore why Yelp sometimes filters legitimate reviews and give you some tips for improving the chances that your reviews stay recommended.
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